Alfonsa | Chic Cardigan

You can track your order by entering your order number together with your email address or phone number, or simply by entering your tracking number. Once you’ve entered the details and clicked "Track," you’ll see the current status of your order. Click here to go to the tracking page.

It’s normal for the progress bar to remain on "Info received" until the package is delivered. Updates about your shipment will appear at the bottom of the page as it moves through transit.

Yes! We ship all our orders within the US with UPS. Processing time is 1–3 business days. After processing, your package will be shipped free of charge with fast and reliable delivery.

Yes! Not satisfied? You’ll receive a full refund of the purchase price. Return period: 30 days from receipt Return shipping is at your own expense. Email us at support@probegins.com with your order number for return instructions about your products.

Our clothes fit exactly as indicated in the size chart. You will find the size chart with each product, so you can always choose the right size and be sure it fits perfectly.

Have a question or need advice? Don’t hesitate to contact us. We are here to assist you and provide expert guidance.

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